We're all in this together

We're in this business to help other small businesses grow and move forward.  It's as simple as that.  We're driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them.  There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs.

From the desk of Thomas J Burnett Jr, CEO of Tech Support Now, LLC

Dear Business Owner,

Hello, my name is Thomas J Burnett Jr, CEO of Tech Support Now, LLC.  We've been serving Dallas/Fort Worth and surrounding areas since 2002.  As a business owner, I feel a lot of similar pain points as you.  Just like you, I know how much of a hassle it can be dealing with IT troubles.  It's expensive, it's time consuming, and it's downright frustrating.  You pay your employees to work, but if their workstations aren't working or the server is unreachable, they can't do their jobs.

Is your IT provider causing you headaches?
Does it seem like they are constantly chasing the same problems while your users still can't get to their work?  Did you know that most of the day-to-day IT issues you experience can be resolved with just a little proactive maintenance?

Most business owners are honest people who are frustrated with their current IT.  They just want someone they can trust to maintain their infrastructure and provide reliable support so they can focus on what's really important; driving their business forward.  I love seeing my clients succeed, hearing that their profits have gone up and their expenses have gone down.  As my clients grow, my business grows along with them.  It is in my company's best interest to provide the best service possible.

IT Support doesn't need to be expensive or frustrating.  That's why it is my personal goal to change the way you think about IT, and here's how:

Tech Support Now, LLC has proven there is a better way to solve the day-to-day issues that plague businesses everywhere of all sizes.  When we onboard your business we perform a complete in depth audit on your network infrastructure, applications, and interview your staff to help us understand your busineses IT needs at all levels. This helps us map out any weak points, finding issues before they occur.

We then take that information and build your customized IT road map. Your custom road map helps us to immediately resolve your current issues and implement a proactive maintenance plan to prevent future downtime.  We don't wait around for things to break; we keep your business up and running all day, every day.  Why experience a loss in productivity or get slammed with high computer repair bills?  We want your business to expand and grow.

I urge you to take advantage of our Managed IT Solution, and you'll see that I'm right; we're the best at what we do and our level of service is top-notch.  We've worked hard to lay out the best practices, train our talented team and provide them with the best tools in the industry. I look forward to speaking with you and we'll take great pleasure in welcoming you to the Tech Support Now, LLC family as another one of our happy, loyal, long-term clients.

Have a fantastic day,
Thomas J Burnett Jr


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